Shipment Policy
Effective Date: January 13, 2025
At Outdotopic, we are committed to delivering your products safely and on time. Below are the details of our shipping policy:
1. Shipping Methods
We offer various shipping options to ensure timely delivery:
- Standard Shipping: Estimated delivery within 5-7 business days (domestic U.S.)
- Expedited Shipping: Faster delivery in approximately 2-3 business days.
- International Shipping: Estimated delivery for international orders is 7-21 business days, depending on the destination.
2. Shipping Fees
Shipping charges depend on the weight of the order and the delivery destination. You will be informed of the shipping fee at checkout before completing your order.
- Free Standard Shipping is available on all U.S. orders over $50.
- International and expedited shipping may incur additional fees.
3. Order Processing Time
Orders are typically processed within 1-3 business days of receiving payment. However, during peak periods, processing may take longer. We will notify you if there is a significant delay in processing your order.
4. Tracking Information
Once your order has been shipped, you will receive an email with tracking details, allowing you to track your order online. Please note that it may take up to 24 hours for tracking information to be updated.
5. Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact Outdotopic within 7 days of receiving your order. We will assist in resolving the issue, either with a replacement or a refund.
6. International Shipping
We ship to most countries worldwide. However, shipping times may vary based on location. Customers are responsible for any customs duties, taxes, or import fees applied by the destination country.
Contact Information
If you have any questions regarding our Payment or Shipment Policies, please feel free to contact us:
Outdotopic
1900 W Field Ct, Lake Forest, Illinois
Phone: (763) 521-3611
Email: info@outdotopic.click
Website: outdotopic.click